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IT Service Management (ITSM) is comprised of the processes and tools that support consistent delivery of IT services to the USNH community.
ITSM processes include:
- Incident Management
- Service Request Management
- Change Management
- Knowledge Management
- Problem Management
ITSM processes are supported by the following applications:
IT/AT Change Calendar & Change Management Tool (VPN required off campus)
Latest release -
No Release Notes.